Date of issuance: 23 December 2025
Last updated: 23 December 2025
1. Introduction
This Privacy Policy describes how CONSENSO.ONLINE ("we", "us", "our") collects, uses, stores, and shares personal data when you access or use our website, applications, APIs, tools, or related services (collectively, the "Services"). By using the Services, you acknowledge and accept this Privacy Policy.
2. Types of Data Collected
a. Account Data
When you create an account or use the Services, we may collect personal information such as:
- First and last name
- Email address
- Billing and payment information (where applicable)
- Any other information required to provide the requested Services
Legal basis: performance of a contract.
b. Usage Data
We may automatically collect technical and usage-related data, including:
- IP address
- Log files and timestamps
- API request details
- Device, software, and browser information
Legal basis: contractual necessity and legitimate interest.
c. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Operate and administer the website
- Analyze usage trends and performance
- Improve user experience and Services
You can manage cookie preferences through your browser settings.
3. Purposes and Legal Bases of Processing
Personal data is processed for the following purposes:
- Providing, operating, and improving the Services
- Managing user accounts and subscriptions
- Handling payments and customer support
- Complying with legal obligations
- Protecting our rights and preventing misuse or fraud
Processing is based on contractual necessity, user consent where required, legal obligations, and legitimate interests.
4. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal and regulatory obligations, or protect our legitimate interests. Certain data may be retained after account termination if required by law.
5. Data Sharing
We may share personal data with:
- Trusted service providers and technical partners acting on our behalf
- Public authorities or regulators where required by law
- Business partners strictly as necessary to deliver the Services
All data sharing is subject to appropriate safeguards.
6. International Data Transfers
Your data may be transferred to and processed in countries other than your country of residence. In such cases, we implement appropriate safeguards to ensure an adequate level of data protection in accordance with applicable laws.
7. Data Security
We implement reasonable technical and organizational measures to protect personal data against unauthorized access, loss, or alteration. However, no system can be guaranteed to be completely secure.
8. User Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal data
- Request correction or deletion
- Restrict or object to processing
- Request data portability
- Lodge a complaint with a competent supervisory authority
Requests may be submitted to: privacy@consenso.online
9. Children
The Services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any material changes will be published on our website and, where required, communicated to users.